Miscellaneous
Yes you can view the physical watch before making a purchase.
Through our extensive network, we can help to source specific watches, including rare or high-demand models.
You can either bring the watch in for inspection or provide pictures and documentation, we will provide you with a quote. Please note the price provided will be estimated and final price will only be given once the watch is authenticated.
We can provide a certificate of authenticity or you can take your watch to be verified by an authorized retailer.
CONTACT US FOR ANY QUESTIONS
Authenticity & Quality
Our watches are clearly specified as unworn or pre-owned on the product details of the website to maintain transparency. In case you have any concerns, please get in touch with us.
Yes, the watches have their original serial numbers intact. We do not remove or alter serial numbers. Serial numbers serve as a mark of authenticity and a way to trace the watch’s origin.
Condition & Accessories
Yes, all our timepieces are 100% percent authentic. Expert watchmakers thoroughly inspect each watch before listing it for sale, ensuring all parts and materials meet industry standards for genuine luxury timepieces.
Yes, most of our watches come with original box and papers.
Warranty & Returns
We provide original papers with the watch which can be authenticated with the authorised dealer.
A return period (e.g., 14 days) for refunds or exchanges, provided the watch is in the same condition as purchased. Please view our return policy for further information.
Services
Yes, we provide bracelet resizing service to ensure a perfect fit for each customer.
We offer full-service options, including maintenance and repair, to keep your watch in optimal condition.
Purchasing & Payment
We accept a variety of payment methods, including credit cards, PayPal, and bank transfer, to accommodate you.
No, we do not offer financing options.
Pricing & Value
Online dealers who are not “Authorized Dealers” can often offer more competitive prices since we are not bound by manufacturer pricing restrictions.
Many luxury watches, especially certain brands like Rolex, tend to retain their value well, and some models even appreciate over time due to demand and exclusivity.
